FAQ's

How do I place an order?

To place an order with Livinart, simply browse our website and add your desired items to the shopping cart. Follow the easy checkout process to complete your order.

Can I modify or cancel my order after placing it?

Once an order is confirmed, modifications may not be possible. Contact our customer service as soon as possible for assistance with cancellations.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards and other secure online payment options. Details are available during the checkout process.

Is it safe to use my credit/debit card on your website?

Yes, Livinart takes your security seriously. We use industry-standard encryption to protect your information during the checkout process.

How can I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this number on our website or the carrier's site to track the status of your delivery.

What is your return policy?

Our return policy is outlined in detail on our website. Generally, we accept returns within a specified period after delivery. Please refer to our Return Policy for more information.

Do you offer assembly services for furniture?

Some items come with assembly instructions, while others may be eligible for our assembly service. Check the product description or contact our customer service for details.

Are customizations or personalizations available?

We offer some customization options on certain products. Contact our customer service to inquire about personalized options.

What if my furniture arrives damaged or defective?

We apologize for any inconvenience. Please contact our customer service immediately with photos of the damaged item, and we'll assist you in resolving the issue.

How do I reach customer support?

Our customer support team is ready to assist you. You can reach us through email, phone, or our contact form.